FAQS

How can I sign up as a customer on RBD Myanmar?

✓ Start by clicking “sign up” in the top right corner of your screen.

✓ You will then be asked to register a new account with a valid phone number.

After providing the required information in the compulsory fields marked (*), click save to

finish the sign-up process. You are also encouraged to save a delivery address for a faster

checkout under the “create new address” function in the login page.

✓ We will also send you an email to welcome you.

How do I place an order?

✓ Once you have found the product you want to buy, just follow the steps below:

✓ Select desired Quantity and shipping method accordingly. Then click “add to cart”, to add this product to your cart,

✓ When ready to checkout, click on the “Cart” on the top right corner,

✓ Click “Proceed to Checkout”,

✓ You will then need to choose your preferred payment option and click “procced with this

method”. After which, fill in your contact details and preferred shipping address (if you

haven’t done so before) and “save”, before clicking the place order’ button.

How do I pay on RBD Myanmar?

✓ We have the following payment methods through which you can make a payment:

✓ Once you have found the product you want to buy, just follow the steps below:

✓ “Cash on Delivery” (easy and simple at your doorstep)

✓ KBZ Pay (Not Available)

✓ Bank Transfers

My Order is Delayed. What Should I Do?

✓ We are sorry that your order is delayed. If the status has not change in a while, please

get in touch with our Aftersales Customer Support Team. You can reach our team 24/7

at www.rbdmyanmar.com, or Customer Service Hot Line No. 09******* and Live

Facebook Messenger Chat during our working hours.

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